Accident with other parties
After report the accident
The company sends the surveyor to the accident site or the appointment location to investigate the incident, damage and conditions of insurance coverage. If the policy is cover the serveyor will issue a claim note (List of damage) to the insured for use in dealing with the company.
Accident without other party
01
The insured can inform the appointment with the Claims Service Center for claim services by Call 1557 or 02-239-1557.In the event that it is not convenient to use the service at the Claims Service Center.The insured can choose a location according to their convenience and appropriateness, such as the insured's residence, workplace or department store, etc.
VClaim on VCall
Innovative service to facilitate Viriyah Insurance customers. with an appointment claim service via "video call" system where customers do not have to bring the car to claim at the Claims Service Center.Just make an appointment. The staff will send an SMS to your mobile phone. When you click to accept SMS, the system will take action immediately.
Demonstration Video : VClaim on VCall
* Currently available in the area Bangkok and surrounding areas
02
Claim service by the partnership's repair center (garage).Special service for Viriyah Insurance customers who have an accident can use the claim service with the partnership's repair center (garages) in the project anywhere across the country.
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Damage not more than 5 items, repair and spare parts cost not more than 20,000 baht
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Without other party for example, hitting a pillar, a stone is thrown at it, a broken glass, etc.
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Must never be repaired elsewhere.
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The customer must report the incident by himself at the partnership's repair center (garage) in the area of responsibility for each Claims Service Center.
03
Pay compensation at all Claims Service Center with a database system that is linked across the country.